{"id":3011,"date":"2024-11-20T18:19:04","date_gmt":"2024-11-20T16:19:04","guid":{"rendered":"https:\/\/educando.zoodelpirineu.com\/change-of-day\/"},"modified":"2025-12-09T21:06:59","modified_gmt":"2025-12-09T19:06:59","slug":"change-of-day","status":"publish","type":"post","link":"https:\/\/educando.zoodelpirineu.com\/en\/change-of-day\/","title":{"rendered":"Change of day and cancellation"},"content":{"rendered":"
Practical information<\/a><\/div>\n
\"Canvi<\/span>
\n

Date change and cancellation policy for schools<\/p>\n\n\n\n

Planning without surprises for your center<\/p>\n<\/div><\/div>\n\n

<\/div>\n\n
\n
<\/div>\n\n\n\n
\n

When you book an activity or school visit with us, your school has a flexible and transparent date change and cancellation policy. You can schedule and act with complete peace of mind. <\/p>\n<\/div>\n\n\n\n

<\/div>\n<\/div>\n\n
<\/div>\n\n
\n
<\/div>\n\n\n\n
\n

Guarantees we offer<\/h2>\n\n\n\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

No deposit is required when booking the activity.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

We send you the invoice after<\/strong> the activity \u2014 no upfront charges.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

You can change the date <\/strong> of the activity without any price increase.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

If the date cannot be changed, you can cancel<\/strong> the reservation without penalty.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n<\/div>\n\n
<\/div>\n\n
\n
<\/div>\n\n\n\n
\n

Reasons for change or cancellation<\/h2>\n\n\n\n

You can change the date or cancel the activity whenever you need to: you don’t need to specify the reason. Just let us know and we’ll handle it at no cost. <\/p>\n\n\n\n

<\/div>\n\n\n\n

Weather conditions<\/h3>\n\n\n\n

In the case of workshops at school<\/a> or in youth camps<\/a>, bad weather should not affect planning.<\/p>\n\n\n\n

For activities where students visit the animal refuge<\/strong><\/a>, weather conditions are an important aspect.<\/p>\n\n\n\n

What options do we give you in case of rain, strong wind, cold or even snow?<\/p>\n\n\n\n

\n
\n

A.We postpone the activity to a new date.<\/p>\n<\/div>\n\n\n\n

\n

B.We transform the excursion into a school activity while maintaining the agreed price.<\/p>\n<\/div>\n\n\n\n

\n

C.We cancel the reservation without any charge.<\/p>\n<\/div>\n\n\n\n

\n

D.We continue with the excursion and we will do some of the activities indoors.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n<\/div>\n\n
\n
<\/div>\n\n\n\n
\n
<\/div>\n\n\n\n

How to manage change or cancellation<\/h2>\n\n\n\n

Follow these steps to simplify management:<\/p>\n\n\n\n

\n
\n

1.<\/p>\n\n\n\n

Contact us as soon as you detect the need for change.<\/p>\n\n\n\n

\n
Contact<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
\n

2.<\/p>\n\n\n\n

Together we choose the new date or proceed with the cancellation.<\/p>\n<\/div>\n\n\n\n

\n

3.<\/p>\n\n\n\n

Once confirmed, we update the reservation and send you the new documentation.<\/p>\n<\/div>\n<\/div>\n\n\n\n

We are at your disposal by phone 610 75 02 24<\/strong> from 9:00 a.m. to 5:00 p.m. also on weekends.If we do not answer immediately, leave a WhatsApp or email and we will respond as soon as possible.<\/p>\n\n\n\n

\n
Contact us now to modify your reservation.<\/a><\/div>\n<\/div>\n\n\n\n
<\/div>\n<\/div>\n\n\n\n
<\/div>\n<\/div>\n\n
<\/div>\n\n
<\/div><\/span>
\n

We know that educational work is increasingly demanding. That’s why at the Zoo of the Pyrenees we offer you flexible conditions and no additional cost: no advance payment, no surprises, and with a personalized budget for your center. <\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Get to know our advanced policy of cancellations and change of day oriented oriented to the educational centers.<\/p>\n","protected":false},"author":1,"featured_media":1820,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53],"tags":[],"class_list":["post-3011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-practical-information","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-25","no-featured-image-padding","resize-featured-image"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t