{"id":3011,"date":"2024-11-20T18:19:04","date_gmt":"2024-11-20T16:19:04","guid":{"rendered":"https:\/\/educando.zoodelpirineu.com\/change-of-day\/"},"modified":"2025-12-09T21:06:59","modified_gmt":"2025-12-09T19:06:59","slug":"change-of-day","status":"publish","type":"post","link":"https:\/\/educando.zoodelpirineu.com\/en\/change-of-day\/","title":{"rendered":"Change of day and cancellation"},"content":{"rendered":"
Practical information<\/a><\/div>\n
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Date change and cancellation policy for schools<\/p>\n\n\n\n

Planning without surprises for your center<\/p>\n<\/div><\/div>\n\n

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When you book an activity or school visit with us, your school has a flexible and transparent date change and cancellation policy. You can schedule and act with complete peace of mind. <\/p>\n<\/div>\n\n\n\n

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Guarantees we offer<\/h2>\n\n\n\n
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No deposit is required when booking the activity.<\/p>\n<\/div>\n\n\n\n

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We send you the invoice after<\/strong> the activity \u2014 no upfront charges.<\/p>\n<\/div>\n\n\n\n

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You can change the date <\/strong> of the activity without any price increase.<\/p>\n<\/div>\n\n\n\n

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If the date cannot be changed, you can cancel<\/strong> the reservation without penalty.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Reasons for change or cancellation<\/h2>\n\n\n\n

You can change the date or cancel the activity whenever you need to: you don’t need to specify the reason. Just let us know and we’ll handle it at no cost. <\/p>\n\n\n\n

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Weather conditions<\/h3>\n\n\n\n

In the case of workshops at school<\/a> or in youth camps<\/a>, bad weather should not affect planning.<\/p>\n\n\n\n

For activities where students visit the animal refuge<\/strong><\/a>, weather conditions are an important aspect.<\/p>\n\n\n\n

What options do we give you in case of rain, strong wind, cold or even snow?<\/p>\n\n\n\n

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A.We postpone the activity to a new date.<\/p>\n<\/div>\n\n\n\n

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B.We transform the excursion into a school activity while maintaining the agreed price.<\/p>\n<\/div>\n\n\n\n

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C.We cancel the reservation without any charge.<\/p>\n<\/div>\n\n\n\n

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D.We continue with the excursion and we will do some of the activities indoors.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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How to manage change or cancellation<\/h2>\n\n\n\n

Follow these steps to simplify management:<\/p>\n\n\n\n

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1.<\/p>\n\n\n\n

Contact us as soon as you detect the need for change.<\/p>\n\n\n\n

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Contact<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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2.<\/p>\n\n\n\n

Together we choose the new date or proceed with the cancellation.<\/p>\n<\/div>\n\n\n\n

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3.<\/p>\n\n\n\n

Once confirmed, we update the reservation and send you the new documentation.<\/p>\n<\/div>\n<\/div>\n\n\n\n

We are at your disposal by phone 610 75 02 24<\/strong> from 9:00 a.m. to 5:00 p.m. also on weekends.If we do not answer immediately, leave a WhatsApp or email and we will respond as soon as possible.<\/p>\n\n\n\n

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Contact us now to modify your reservation.<\/a><\/div>\n<\/div>\n\n\n\n
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We know that educational work is increasingly demanding. That’s why at the Zoo of the Pyrenees we offer you flexible conditions and no additional cost: no advance payment, no surprises, and with a personalized budget for your center. <\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Get to know our advanced policy of cancellations and change of day oriented oriented to the educational centers.<\/p>\n","protected":false},"author":1,"featured_media":1820,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[53],"tags":[],"class_list":["post-3011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-practical-information","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-25","no-featured-image-padding","resize-featured-image"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/posts\/3011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/comments?post=3011"}],"version-history":[{"count":2,"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/posts\/3011\/revisions"}],"predecessor-version":[{"id":3635,"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/posts\/3011\/revisions\/3635"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/media\/1820"}],"wp:attachment":[{"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/media?parent=3011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/categories?post=3011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/educando.zoodelpirineu.com\/en\/wp-json\/wp\/v2\/tags?post=3011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}